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What if...? A SystemSafe Disaster Recovery Guide

Power Surge

Lightening or a power surge zapped your computer and ...	What you need to do.	If you have SystemSafe, you can...
You can turn the computer on but system does not reboot.	Your computer's actual hardware is damaged. It will have to be repaired physically.	Repair your computer or buy a new one. Establish web connection. Reinstall SystemSafe software and restore your data.
Computer turns on but system does not reboot.	You may have to repair or reinstall the operating system software. Consult your operating system manufacturer or computer vendor for details.	Once you have your operating system working, establish web connection. Reinstall SystemSafe software and restore your system settings and data.
Computer and system is ok but something is wrong with your files.	Some data may have been damaged by the power surge.	You can restore to the latest backup data by running Backup Restore.

Virus

A virus seems to be causing problems on your computer and ...	What you need to do.	If you have SystemSafe, you can...
You can turn the computer on but system does not reboot.	You may have to repair or reinstall the operating system software. Consult your operating system manufacturer or computer vendor for details.	Once you have your operating system working, establish web connection. Reinstall SystemSafe software and restore your system settings and data.
Computer turns on but the operating system is "acting funny".	Install and run an anti-virus software to locate and remove the virus.	After you remove the virus, try restoring your system settings.
Computer and system is ok but something is wrong with your files.	Install and run an anti-virus software to locate and remove the virus. Some data may have been damaged by the virus.	You can restore to the latest backup data by running Backup Restore.

Theft

Your laptop or desktop PC has been stolen and ...	What you need to do.	If you have SystemSafe, you can...
You need to find the important presentation you have been working all on week and need to present tomorrow morning.	Look for any saved files on CDs, disks, or tape drives. If not, see if you can reschedule the presentation for next week.	Buy a new computer. Establish web connection. Reinstall SystemSafe software and restore your data. If you have virtual storage web access, you can download you file from any browser.

Physical
Destruction

You dropped your laptop, poured water on your keyboard or otherwise damanged your PC and ...	What you need to do.	If you have SystemSafe, you can...
You cannot turn the computer on.	Your computer's actual hardware is damaged. It will have to be repaired physically.	Repair your computer or buy a new one. Establish web connection. Reinstall SystemSafe software and restore your data.

Malicious Attack

Someone or something has messed up your system software somehow and ...	What you need to do.	If you have SystemSafe, you can...
You can turn the computer on but system does not reboot.	You may have to repair or reinstall the operating system software. Consult your operating system manufacturer or computer vendor for details.	Once you have your operating system working, establish web connection. Reinstall SystemSafe software and restore your data.
Computer and system is ok but something is wrong with your files.	Data may have been damaged.	You can restore to the latest backup data by running Backup Restore.

Memory Erase

You or someone else has accidently erased a file, a whole folder, or reformatted the hard drive and ...	What you need to do.	If you have SystemSafe you can...
You can turn the computer on but system does not reboot.	You may have to reinstall the operating system software. Consult your operating system manufacturer or computer vendor for details.	Once you have your operating system working, establish web connection. Reinstall SystemSafe software and restore your data.
Computer and system is ok but something is wrong with your files.	Data may have been damaged.	You can restore to the latest backup data by running Backup Restore.

To inquire about disaster recovery or any of the NetMass services, please call (800) 731-2737 or send email to info@netmass.com.